- Customer comes first: all is about “my money”
- Technology enables: “you’re gonna need a bigger boat”
- Regulation frames: what else is necessary after the legislative deluge?
- Business models drive change: more complex ecosystem expected to produce simpler, faster and cheaper payments
- Simpler, faster and cheaper payments
- Infrastructure supports: flawless operation of existing, legacy payments whilst moving to “new payments” landscape
Javier Santamaria, The EPC Chair, European Payments Council